Fibre to the premise (FTTP)

Fibre-to-the-Premise (FTTP) provides a fibre optic connection all the way from the telephone exchange directly to your premise, whereas traditional fibre broadband (Fibre-to-the-Cabinet (FTTC)) is a fibre connection to your local on-street cabinet, then a copper connection from the cabinet to your property. 

FTTP is a 100% fibre connection, which offers lightning speeds and improves the performance of your internet connection. If you’re in an FTTP enabled area, you can benefit from download speeds of up to 1000Mbps (1 Gigabit). However, not all Internet Service Providers can offer this service, so you may be informed that FTTP is not available to you. In this event, you may want to consider changing to a different provider who can offer you an FTTP service, so that you can access increased speeds.

 

Why do I need FTTP?

The fastest and most reliable connection speeds for your home or business are provided by gigabit-capable, full-fibre broadband (FTTP). One gigabit per second is the same as 1,000 megabits per second, so it’s a big leap forward in connection speeds, which will benefit you into the future. Full-fibre is optic fibre cable connected all the way from your home or business to your suppliers fibre network.

Having a gigabit speed with full fibre connections will support increasing demand for:

  • online business applications
  • internet connected devices
  • cloud data storage
  • cyber security systems
  • streamed services such as video conferencing
  • remote and flexible working for employees

Demand for greater digital connectivity around the home is also set to accelerate for:

  • video and music streaming
  • cloud storage
  • video calling
  • use of internet connected devices
  • flexible working opportunities

 

Find an Internet Service Provider - Residential

These suppliers offer FTTP services over the Openreach network to residential properties in Oxfordshire:

These suppliers operate FTTP services to residential properties in Oxfordshire over their own networks:

‚ÄčPlease note:

Oxfordshire County Council and the Digital Infrastructure Team are not responsible for the content of, nor do they endorse any company / service or the opinions of external websites.

Find an Internet Service Provider - Business

These suppliers offer FTTP services over the Openreach network to businesses:

These suppliers operate FTTP services to businesses in Oxfordshire over their own networks:

Please note:

Oxfordshire County Council and the Digital Infrastructure Team are not responsible for the content of, nor do they endorse any company / service or the opinions of external websites.

How to Order FTTP - Installation Process

The installation of Fibre-to-the-Premise requires the services of an engineer, who will visit your property and is usually completed in two (or three) stages.

How long does the installation take?

FTTP installations are more complex than traditional FTTC or ADSL broadband installations, therefore lead times to completion vary, but are typically about 4 weeks. Your Internet Service Provider will provide more detail and appointment dates in advance.

Step 1 – Place an order

As mentioned previously, not every Internet Service Provider offers FTTP at present, so it is important to investigate which suppliers can provide the service to best suit your needs. See the list above for suppliers that we know are currently offering FTTP in Oxfordshire. When placing an order with your supplier, they will provide you with a date that an engineer can undertake a site visit to carryout tests or even a survey, should one be necessary.

Step 2 – Survey

In the early stages of a placing an order, a site survey may be required. This is to investigate what work needs to be carried out in order to provide you with an FTTP service. It is important to note, that no work will start without your permission and agreement to any possible costs for which you are liable. 

Step 3 – Engineer appointment

Fibre optic cable is run via underground ducts or telegraph poles to your property and connected to a small box (approx. 15cm x 10cm x 3 cm) on an outside wall. The engineer will connect the fibre optic cable to this box, which will be installed at a height that can be worked on from ground level. The engineer will also need to carry out some work inside your property, to extend the fibre optic cable inside. A special fibre optic modem known as the ‘Optical Network Termination’ device will then be connected inside your property. To enable the engineer access, you will need to be at home on the day of installation.

Please note:

There may be a short interruption to your telephone service during this work. Also, if you have an alarm on your phone line, please let your provider know that your line may go down for a few minutes, which could trigger a false alarm on any security system linked to your telephone line. 

FAQs

How have other people found ordering and upgrading to FTTP?

Read our recent case studies from Giles and Beverley to find out more. We also welcome the opportunity to hear of new experiences.

Please contact the Digital Infrastructure Team to tell us about your experience: broadband@oxfordshire.gov.uk

 

Any Feedback?

The Digital Infrastructure Team at Oxfordshire County Council would be keen to hear your experience of ordering Fibre-to-the-Premise from your preferred Internet Service Provider. Contact us at:

Email:             broadband@oxfordshire.gov.uk