Bringing superfast broadband to homes and businesses in Oxfordshire

Soldiers, Sailors and Airmens Families Association (SSAFA) Witney


"All my administrative work is now online.''

Bill MacGillivray, Assistant Divisional Secretary SSAFA

Rolling hills

I am a former RAF and civil pilot, now retired. I am the Assistant Divisional Secretary for the Soldiers, Sailors and Airmens Families Association (SSAFA) Witney and Carterton Division. I am also a civilian instructor with the Witney Air Training Corps, No 2120 Squadron. All my administrative work for SSAFA is on-line and a large part of Air Cadet training is also on-line.

The SSAFA is one of the oldest charities of its kind and helps anyone who has been a member of the armed forces, their families or dependents. But, despite being a charity with a long history, it now depends on IT to do its work.

All our case work is done on-line on a central secure system. The use of paperwork is a thing of the past. My current broadband speeds are insufficient for what is required, in fact, sometimes I feel it would be far quicker with pen and paper! I’m delighted that my village will benefit from the Better Broadband project from a business and personal point of view.

I would welcome anything faster than what I get at the moment, which varies, but is usually around about 1.2mbps at that speed, and often below, doing simple business-related tasks such as sending detailed reports and attachments becomes a slog. Sometimes, when someone asks me to help out with something, I seriously have to consider whether the technology will allow it before I commit to anything.

Obviously, everyone wants better speeds. But for someone like me it would mean greater credibility for me in my work and an enhancement for the association I work for. Obviously anything that would help me to do a more efficient job for the people who have served their country and now find themselves in difficulties would be very welcome.

From a personal point of view it would be great to be able to take parts in thing many people now take for granted such as catch-up TV and speaking to friends and family via Skype.

The problem

Broadband speeds are slow to the point where a pen and paper seems to be a quicker option

The solution

The Better Broadband for Oxfordshire project will provide fast, fibre broadband to more than 90% of homes and businesses in Oxfordshire

How it will help

  • Faster and more reliable speeds mean that web-based administration can be done quickly and easily

This will mean

  • Greater productivity

  • Quicker results