Bringing high-speed fibre broadband to over 96% of homes and businesses in Oxfordshire
by the end of 2018

Terms and conditions

This site is owned by Oxfordshire County Council and operated by ICT. In this notice we explain the terms on which Oxfordshire County Council provides the information on this site. By accessing Oxfordshire County Council's website you are agreeing to the terms set out below. If you have any questions or comments please contact Web Services.

Changes to these conditions

Oxfordshire County Council may change the terms and conditions for using this site. The current terms will be displayed on these pages.

Choice of law and jurisdiction

If any dispute arises out the use of this website you agree that these terms shall be governed by and interpreted in accordance with English law and be subject to the exclusive jurisdiction of the English courts.

Data

Oxfordshire County Council is committed to the highest standards of quality in the information provided on this site. Despite our best efforts, the information contained within this website may become out of date over time. If you think that there are any errors or out of date information please contact Web Services, saying which page is in error. Thank you for your help.

Intellectual property rights

Oxfordshire County Council owns the copyright and all other intellectual property rights associated with the content of this website except where otherwise stated. You are welcome to print individual pages or store them in electronic form on a PC for your own personal use. You may not reproduce, modify, broadcast, use for financial gain, or use for anything other than personal use any material on this site without first getting permission from the copyright holders or owners concerned.

Using any information provided on the site

While every care has been taken to ensure the accuracy of information on this site Oxfordshire County Council accepts no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, Oxfordshire County Council is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action.

Disclaimer for links to other sites

Oxfordshire County Council's website may include links to other websites to help you find other relevant information quickly and easily. Oxfordshire County Council does not endorse or approve the contents of any third party websites to which these pages are linked and does not accept any liability for action you may take as a result of relying on information or advice obtained from such sites.

Disclaimer for suppliers/businesses named on the site

Where Oxfordshire County Council provides details of companies, firms or individuals in business directories or other pages on this site the description of the goods or services they provide is based upon information supplied by them. Oxfordshire County Council cannot confirm that they are legally entitled or professionally qualified to carry on a particular trade, business or profession and bear no liability for merely supplying their details. You should check any information obtained from the website before you act upon it.

Trademarks

All trademarks that may appear on the site are acknowledged, and are the property of their respective owners.

Use of Java and/or ActiveX components

There may be pages on this site that use Java scripts or ActiveX elements to enhance their appearance or functionality. Oxfordshire County Council appreciates that because it is possible to use these add-ins to make changes to the settings on a PC some users may have disabled them in their browser, or their office network may not allow them. If this is true for you then you may find that there are pages that may not display properly, or the interactive elements will not work for you. We hope that this will not spoil your use of this site.

YouTube

We use YouTube to house our video content, which is then embedded within our site.

YouTube use cookies. For example, to monitor the effectiveness of their marketing campaigns and to monitor visitors and pages viewed. For more details please view the YouTube Privacy Policy.

Availability

Our intention is to make this web service available 24 hours a day, seven days a week.

However, it is possible that on occasion it may be unavailable for very short time periods to permit maintenance or other development activity to take place.

We have set our Internet service standard at 98% availability.

If for any reason we have to interrupt the service for longer periods than we would normally expect, we will publish in advance details of such activity on the home page of this website.

Privacy

You can access our website homepage and browse our site without disclosing your personal data. There may be pages on the site that invite visitors to send information via forms or email to enable you to ask for publications or information and advice, or to tell us what you think about particular issues. Oxfordshire County Council takes great care of any personal information you give us in this way and in the following paragraphs we set out how any personal information you give us is treated. If you choose to give us information about yourself you will be consenting to the collection, processing and storage of the information you provide.

Before collecting any personal details through its websites, Oxfordshire County Council will tell you why we need the information and what it will be used for. You always have the option of declining to give us personal information or data.

Oxfordshire County Council ensures that only staff that have a business reason to look at your information or data can do so, they cannot look at your information or data for personal reasons or out of curiosity. Oxfordshire County Council may employ other companies and individuals to do work which may mean they have access to some personal information or data but they have the same restrictions as our own staff and are never allowed to use it for any other purpose. Oxfordshire County Council will never sell personal information or data or share personal information or data with third parties unrelated to the services we provide unless we are required to do so by law or unless you have told us you consent to our doing this.

Information you provide will be stored by Oxfordshire County Council and used to process the request; it will be retained for a reasonable period. Where a business transaction is then enacted commercial records may be retained for up to seven years.

Oxfordshire County Council has no way of knowing if any person providing information through this site is who they say they are. Oxfordshire County Council will assume all information is genuine and cannot be held responsible for any action taken as a result on relying it. If you have any reason to think someone has provided information to Oxfordshire County Council using your identity please let us know and we will correct or delete the information. You have the right to request us to remove personal data from our Web site at any time. To do so, please contact the appropriate directorate below.

Should you have any concern regarding collection, processing, storage or disclosure of information submitted via this Web site please contact Oxfordshire County Council. You have the right to ask for a copy of the personal information or data Oxfordshire County Council holds about you. You will be asked to confirm your identity and pay a fee, currently £10. If the information we hold about you is wrong you have the right to ask us to correct it.